Disruptive Empathy

On Caring in an Industry That Forgot How

Available Now in Kindle and Paperback

What This Book Is About

Cybersecurity and IT leadership have a people problem. Not a headcount problem or a hiring problem. A people problem: the industry has optimized so hard for technical precision that it forgot how to talk to humans, earn trust, and lead through uncertainty.

Disruptive Empathy is a book for practitioners who are tired of being right and ignored. It makes the case that technical credibility is not enough on its own, and that the skills most IT and security leaders underinvest in (listening, framing, translating risk into language executives actually use) are not soft skills. They are the job.

"The most dangerous gap in cybersecurity is not between the network and the attacker. It is between the security team and the board. Empathy is what closes it."

Who It Is For

This book is for CISOs, IT directors, security managers, and practitioners who interact with leadership, boards, clients, or regulators. It is also for executives who want to understand why their technical teams communicate the way they do, and what to do about it.

If you have ever left a leadership meeting frustrated that nobody understood the risk you just explained, this book is for you.

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Available now in Kindle and paperback. The Disruptive Empathy newsletter on Substack covers IT strategy, cybersecurity, and the emotional intelligence behind effective leadership.

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Disruptive Empathy: On Caring in an Industry That Forgot How. A book for practitioners who are tired of being right and ignored. Available in Kindle and paperback.

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