Frequently Asked Questions

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What services does Nearest Solutions provide?

We offer a focused set of cybersecurity services: policy and procedure development and auditing, incident response tabletop exercises, vendor cybersecurity reviews, operational risk assessments, cyber liability insurance policy review, technical onboarding and offboarding efficiency, and SOC 2 readiness and audit support (Type I, Type II 12-month, and Type II 3-month accelerated). Each service is designed to align your IT operations with executive-level accountability.

What is a tabletop exercise and why does my organization need one?

A tabletop exercise is a facilitated, discussion-based session where your leadership and IT teams walk through a simulated cybersecurity incident. It identifies gaps in your response plan before a real incident occurs (without the pressure of an actual crisis). We conduct these annually to keep your team sharp and your plan current.

Why should we conduct quarterly vendor cybersecurity reviews?

Your vendors can be a significant source of risk. A breach in their environment can quickly become your problem. Quarterly reviews ensure your third-party relationships meet your security standards on an ongoing basis (not just at contract signing).

What does an operational risk assessment cover?

Our yearly operational risk assessments evaluate the people, processes, and technologies across your organization to identify vulnerabilities and prioritize remediation. You receive a clear, executive-ready report with actionable recommendations.

Who are your services designed for?

We work with organizations that need to mature their cybersecurity posture but may not have the internal resources to do it alone. This includes mid-sized businesses, regulated industries, and leadership teams looking to demonstrate security accountability to boards, auditors, or customers.

What is a cyber liability insurance policy review?

A policy review is a structured analysis of your existing cyber liability insurance before your renewal date. We read your policy carefully (something most organizations don't have time to do) and identify coverage gaps, exclusions that could void a claim, and requirements your organization may not be meeting. You leave with a plain-language summary and a list of questions to bring to your broker.

Why should I review my policy before renewal?

Cyber liability policies have become significantly more complex in recent years. Insurers are adding exclusions, tightening control requirements, and changing coverage terms at renewal (often without clear explanation). Many organizations discover their coverage doesn't apply to a specific incident only after a claim is denied. A pre-renewal review costs far less than that outcome.

What does the onboarding and offboarding service cover?

This service focuses on the two most critical employee transition points in your organization. For onboarding, we review how security policies are introduced and formally adopted by new employees. For offboarding, we assess whether your process fully revokes access, recovers devices, and closes every door when someone leaves. You receive updated procedures and checklists your team can follow consistently for every transition.

How does this service relate to policy and procedure development?

Think of it as a focused add-on. While the broader policy and procedure service establishes your organization's overall security governance framework, this service zooms in specifically on onboarding and offboarding (making sure those policies are actually lived at the moments when your organization is most vulnerable). It works best when your foundational policies are already in place.

What is a SOC 2 report and why does my organization need one?

A SOC 2 report is an independent audit that validates how your organization manages security, availability, and data confidentiality. It has become the de facto credential for doing business with enterprise customers, SaaS buyers, and regulated industries. Without one, you may find deals stalling, security questionnaires multiplying, or prospects walking away. With one, you have a third-party-verified answer to "how do we know you're secure?"

What is the difference between SOC 2 Type I and Type II?

A Type I report is a "point-in-time" assessment that validates your controls are designed correctly. It answers the question: "Are the right policies and processes in place?" A Type II report goes further (it validates that those controls operated effectively over a defined period, typically three months to one year). Enterprise buyers almost always require Type II because it proves your controls aren't just documented, they're actually followed every day. Type I is often the right starting point if you have no SOC 2 history, while Type II is what you'll need to sustain ongoing trust.

What is a SOC 2 bridge letter?

A bridge letter is a professional document that covers the gap between when your last SOC 2 Type II audit period ended and today. If a prospective customer needs assurance but your report is six months old, a bridge letter (backed by a short-period Type II engagement) can close that gap and keep a deal moving. Our SOC 2 Type II (3-Month) Accelerated Coverage engagement is specifically designed for this scenario.

How is pricing structured?

Pricing depends on the size of your organization and the scope of services. We offer both project-based and annual retainer arrangements. Contact us for a proposal tailored to your needs.

How do I get started?

You have two options. You can send us a message through our Contact page, or skip straight to scheduling by using the Book a Discovery Call button found on any page. Either way, we'll have a brief conversation to understand your current posture and identify which services will deliver the most value for your organization.