Built for the Way
MSPs Actually Work
Compliance and cybersecurity expertise your clients need (without adding headcount or burning out your team).
The MSP Bandwidth Problem
Your clients are asking for more. SOC 2 reports. HIPAA audits. PCI assessments. Incident response plans. Vendor risk reviews. These are not one-time questions anymore. They are recurring requirements showing up in client contracts, insurance renewals, and enterprise procurement checklists. Your team is skilled and stretched. Adding a compliance specialist to headcount for demand that varies month to month doesn't pencil out. That's where I come in.
Before I ever consulted with MSPs, I worked inside them. Twelve years of direct MSP experience — managing client relationships, troubleshooting infrastructure at midnight, scoping engagements, and learning firsthand what it means to be the single point of accountability when something goes wrong. That foundation is what came with me when I moved to Galactic Advisors as Lead Advisor for Cyber Liability, where I worked alongside 2,000 Managed Service Providers and oversaw compliance across 30+ frameworks. I'm not someone who learned about MSPs from the outside. I know the model from the inside out.
Compliance Capacity on Demand
When a client engagement requires specialized compliance expertise your team doesn't have on staff, bring in dedicated support without a hiring commitment. I slot in where you need me and hand back clean deliverables your team can own.
Client-Facing Engagements
Offer your clients SOC 2, HIPAA, PCI, NCUA, and cybersecurity program services through your relationship. Whether you stay closely involved or make a warm introduction and step back, your client gets the outcome they need and you get the credit for making it happen.
Your Own SOC 2
If your MSP is fielding enterprise inquiries, a SOC 2 report is often the difference between advancing in a deal and stalling. I've guided organizations through Type I and Type II audits from the inside. I can do the same for your practice.
You don't need to turn down compliance work or apologize for gaps in your service stack. You need a specialist who understands the MSP model and can step in without disrupting the relationships you've built.
Services Available to MSP Partners
- SOC 2 Type I Readiness and Preparation — for your MSP or for clients being asked for a point-in-time report
- SOC 2 Type II (12-Month) and Accelerated (3-Month) — full audit cycle management
- SOC 2 Rescue — for clients whose audit has stalled and needs to get moving
- Policy and Procedure Development — building the written program your clients' auditors will ask for
- Incident Response Tabletop Exercises — annual facilitated exercises with after-action reporting
- Vendor Cybersecurity Reviews — quarterly third-party risk assessments your clients can show to their auditors
- Operational Risk Assessments — annual risk reviews with executive-ready output
- HIPAA Security Audits — for healthcare clients who need a formal security risk analysis
- PCI DSS Compliance Readiness — scoping and gap analysis for clients handling cardholder data
- NCUA Cybersecurity Compliance — examination readiness for credit union clients
- Cyber Liability Insurance Policy Reviews — pre-renewal analysis for clients and for your own practice
- Email Security Audits — SPF, DKIM, DMARC, and Microsoft 365 or Google Workspace configuration review
Who This Works Best For
- MSPs whose clients are being asked for SOC 2 reports by their customers, partners, or insurers
- MSPs serving regulated verticals (healthcare, financial services, credit unions, government contractors) whose compliance requirements exceed what a generalist IT team can manage
- MSPs that want to add compliance services to their stack without hiring a full-time compliance specialist
- MSPs preparing their own SOC 2, HIPAA, or PCI compliance for enterprise sales conversations
- MSPs looking to differentiate by offering named, credentialed compliance expertise alongside their managed services
Common Questions
Will you work directly with my clients or go through me?
Either way works, depending on what serves your client relationship best. Some MSPs prefer to stay in the loop on every touchpoint. Others bring me in directly and step back. I've worked both ways and I don't have a preferred arrangement. Your client relationship is yours — I'm here to support it, not compete with it.
My clients ask about SOC 2 but we don't have internal expertise. Can you help?
Yes. SOC 2 readiness and audit support is one of the core services here. If your clients are being asked for a SOC 2 report by their own customers or auditors, I can take that engagement from gap assessment through Type I report issuance or Type II audit completion. You stay in the relationship; I handle the specialized work.
Do you offer white-label or referral arrangements?
I work as a trusted third-party specialist, not as a white-label shop. Most MSPs find that introducing a named compliance expert actually strengthens client trust rather than diluting it. That said, I'm flexible about how I'm introduced and referenced. Reach out and we can figure out the arrangement that makes sense for your practice.